We provide professional home organization system planning and on-site implementation services. Our scope of work includes assessing residential spaces, developing customized storage concepts, and physically executing the organization process directly at the client’s premises.
How does the booking and payment process work?
Bookings are initiated through our website by paying a designated deposit. This deposit secures your appointment slot for our on-site service. The remaining balance for the service is due upon completion or as specified in your individual service agreement, in accordance with applicable statutory regulations.
What are the applicable consumer cancellation rights?
For consumers residing in the European Union, statutory cancellation rights (Widerrufsrecht) generally apply to distance contracts. Detailed information regarding the conditions, timeframes, and procedures for exercising your right of cancellation is provided during the booking checkout process and in our Terms of Service.
How are on-site appointments scheduled and conducted?
Following your deposit payment, our team will contact you to coordinate a specific date and time for the on-site service. Clients must ensure access to the designated property at the scheduled time to allow our personnel to perform the contracted services.
What happens if I need to reschedule or cancel my appointment?
Appointments may be rescheduled or canceled subject to our cancellation policy outlined in our Terms of Service. Please notify us as early as possible via email at tech@cluttercalmdwelling.com to discuss alternative arrangements and potential applicable fees.
Who is responsible for the implementation process?
All planning and physical on-site implementation services are carried out directly by our dedicated internal team and authorized personnel. We oversee the entire workflow from the initial assessment to the final execution.
How can I contact customer support?
For any inquiries regarding your booking, appointments, or our services, you can reach us using the following contact details:
