This Privacy Policy outlines how Clutter Calm Dwelling (“we”, “us”, or “our”) collects, processes, and protects personal data when you visit www.cluttercalmdwelling.com (the “Website”) and engage our on-site residential storage system planning and implementation services (the “Services”). We are committed to safeguarding your privacy in strict compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and applicable German data protection laws, including the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG).
Data Controller Contact Information:
Address: Heinrich-Hertz-Str. 18, 48531, Nordhorn
Phone: +4959218579835
Email: tech@cluttercalmdwelling.com
Principles of Data Processing
We process personal data lawfully, fairly, and transparently. Personal data is collected only for specified, explicit, and legitimate business purposes necessary for fulfilling our service agreements, managing customer bookings, and meeting statutory compliance obligations. We implement robust technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Categories of Data Collected and Processing Purposes
When you interact with our Website or book our Services, we may collect and process the following categories of personal data:
Identity and Contact Data: Name, postal address, email address, and telephone number provided during the online deposit booking process or direct inquiries.
Transaction and Booking Data: Details regarding your scheduled appointment, selected service configurations, deposit payment status, and order history.
Technical and Usage Data: IP address, browser type and version, time zone setting, operating system, and platform data gathered via server logs to ensure secure and stable website operations.
Legal Bases for Processing (Article 6 GDPR): Contract Performance (Article 6(1)(b) GDPR): Processing is necessary for the execution of the service contract, processing appointment deposits, and coordinating on-site visits.
Legal Obligation (Article 6(1)(c) GDPR): Processing is required to comply with commercial, tax, and accounting retention mandates under German law.
Legitimate Interests (Article 6(1)(f) GDPR): Processing is conducted to maintain website security, prevent fraudulent activities, and optimize our administrative workflows without overriding your fundamental rights.
Data Recipients and International Transfers
Your personal data is treated with strict confidentiality. We do not sell, rent, or trade your personal data to unauthorized third parties. Data may be shared strictly on a need-to-know basis with trusted service providers who assist us in operating our business infrastructure (such as secure hosting providers and payment processors). All processors are bound by strict data processing agreements pursuant to Article 28 GDPR to ensure adequate data protection standards. Data processing occurs primarily within the European Economic Area (EEA).
Data Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Under German commercial and tax regulations (Handelsgesetzbuch – HGB and Abgabenordnung – AO), booking records, invoices, and relevant contract correspondence are retained for 6 to 10 years, following which the data is securely deleted or anonymized.
Your Rights Under the GDPR
As a data subject located in the European Union, you hold specific statutory rights under Chapter III of the GDPR:
Right of Access (Article 15 GDPR): You have the right to request confirmation as to whether or not personal data concerning you is being processed, and access to the specific data categories.
Right to Rectification (Article 16 GDPR): You have the right to obtain the correction of inaccurate personal data or completion of incomplete records.
Right to Erasure (Article 17 GDPR): You have the right to request the deletion of your personal data under specific statutory grounds.
Right to Restriction of Processing (Article 18 GDPR): You have the right to request the restriction of processing under defined circumstances.
Right to Data Portability (Article 20 GDPR): You have the right to receive your provided personal data in a structured, commonly used, and machine-readable format.
Right to Object (Article 21 GDPR): You have the right to object to processing based on legitimate interests.
Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory data protection authority, particularly in the EU member state of your habitual residence or workplace. In Germany, competent authorities include the respective State Data Protection Commissioner (Landesdatenschutzbeauftragter).
Security Measures
We deploy administrative, physical, and technical security safeguards, including HTTPS encryption and restricted access controls, to protect the confidentiality and integrity of information transmitted through our Website. While we maintain rigorous security protocols, absolute data security across open networks cannot be entirely guaranteed.
Policy Updates
We reserve the right to modify this Privacy Policy periodically to reflect changes in regulatory requirements or operational procedures. The revised version will be published directly on this page with an updated effective date.
